Effective Date: January 01, 2026

These Terms and Conditions of Use (“Terms”) govern your access to and use of the website, booking platform, products, and services (collectively, the “Services”) offered by Bending Beliefs (“Company,” “we,” “us,” or “our”). The Company is a business that provides tarot, astrology, and related intuitive consultation services. By accessing our website, making a booking, purchasing a session, or otherwise engaging with our Services, or any members of our team including any form of service providers online, in-person, or even over phone conversations, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, Non‑Liability/Disclaimer and Refund & Reschedule Policy and release the Company from any liability, legal, personal, professional, or in any other form. You agree that all the services that we offer are for recreational and entertainment purposes only and any decisions you take regarding any aspects of your life after using our Services are at your sole discretion and free will. None of our Services will advise you to take any action in the absence of professional advice regarding any aspect of your life. If you do not agree to our Terms and Services and Privacy Policy, please do not use our Services.

1. Eligibility & Scope

1.1 Age and Capacity

The Services are intended for individuals who are at least eighteen (18) years of age and who have the legal capacity to enter a binding contract. By using the Services, you represent that you are at least 18 years old and otherwise legally competent. We do not knowingly offer services to persons under the age of 18 and will immediately cancel any session booked by a minor.

1.2 International Users

We will operate from Canada and our Services are offered globally. Users are responsible for complying with all local laws and regulations applicable to their use of the Services. If you are accessing the Services from outside Canada, you consent to transferring and processing your information in Canada or any other country in which our service providers are located.

1.3 Acceptance of Terms and Privacy Policy

By booking a session, purchasing a product, using our Services, or otherwise engaging with any members of our team or any of our employees through any means or medium, online, in-person, or even over a phone conversation, you automatically and legally agree to be bound by these Terms, our Privacy Policy, our Non‑Liability/Disclaimer, and our Refund & Reschedule Policy. You acknowledge that this agreement is valid and enforceable without the need for any physical signature or additional written consent. If you do not agree to all these policies and terms, please refrain and do not use our Services or engage with us.

2. Description of Services

Our Services include tarot card readings, astrology readings, birth chart interpretations, spiritual coaching, and related intuitive consultations offered through various modalities (including in‑person, telephone, video conference calls, text messages, audio notes, and written formats). These Services are offered for personal insight, spiritual reflection, and entertainment purposes only; they are not medical, legal, financial, psychological, or other professional advice. You acknowledge that our readers provide intuitive insights based on symbolic interpretations and that the outcome of a reading depends upon many factors including your own free will and life circumstances. We do not guarantee any particular result from a reading and all readings are an expression of opinion only. Any decisions you take after paying heed to the readings or otherwise, are your own free will and so will be the implications of such decisions and actions. You will not be able to claim damages or take any legal action against the Company or its employees or members blaming the readings or actions of the employees before, during, and after the readings and any consequences you face based on your actions and decisions.

3. Booking, Payment, and Rescheduling

3.1 Booking Process

Bookings are made through our website, through any authorized scheduling platform, or by contacting us on email, phone or any form of text or audio conversations online or any in-person engagement. You agree to provide true, accurate, current, and complete information as prompted by the booking form and to promptly update your information if it changes. We reserve the right to refuse or cancel any booking at our sole discretion, if deemed necessary or if any Terms of Service are violated.

3.2 Fees and Payment

All fees for Services are listed in Canadian dollars unless otherwise stated. Payment in full is required at the time of booking. We use third‑party payment processors to process payments; by submitting payment you agree to the terms and conditions of the applicable payment processor. The Company does not store your full payment‑card details and is not responsible for unauthorized access to or use of any personal or financial information stored by such processors. You are responsible for any international transaction fees, currency conversion fees or bank charges incurred. Under exceptional circumstances and at the discretion of the Company, payment may be accepted in foreign currency and at discounted price also. In such situations, the decision of the Company will be final and binding.

3.3 Non‑Refund/Reschedule‑Only Policy

All sales are final. Once a session is booked and paid for, fees are non‑refundable. You may reschedule a session once without penalty by notifying us at least 24 hours before your scheduled time. Failure to provide at least 24 hours’ notice will result in forfeiture of your payment. In the event that we must cancel or reschedule a session due to unforeseen circumstances (e.g., illness, technical issues, or force majeure), we will offer you an alternative appointment time. We reserve the right to refuse rescheduling requests made after the session time has passed.

4. Cancellation Policy

You may cancel a scheduled session at any time; however, payments are non‑refundable. If you cancel more than 24 hours before your appointment, you may reschedule one time within one (1) month or thirty (30) days of the original booking. No rescheduling is permitted for cancellations made less than 24 hours before the appointment. We reserve the right to cancel any session if, in our sole discretion, a client engages in abusive, threatening, or inappropriate conduct; no refund will be provided in such circumstances.

5. Use of Services and Client Conduct

5.1 Personal and Non‑Commercial Use

The Services are provided for your personal, non‑commercial use. You agree not to reproduce, record, distribute, sell, or exploit any portion of a session without our express prior written consent. You may not record any session without our written permission. We may, with your consent, record sessions for quality assurance or delivery purposes; we will notify you in advance if a session will be recorded.

5.2 Prohibited Conduct

You agree not to: (a) use the Services for any unlawful purpose; (b) harass, intimidate or abuse our readers or staff; (c) impersonate any person or entity or misrepresent your affiliation; (d) interfere with or disrupt the operation of our website or Services; (e) violate the security of our website or attempt to gain unauthorized access to systems or networks; (f) post or transmit any harmful, defamatory or offensive content; or (g) engage in any conduct that, in our discretion, restricts or inhibits any other user from using the Services.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy, which describes how we collect, use, and protect your personal information and the rights you may have over your data. By using our Services, you consent to our collection and use of personal information as described in the Privacy Policy and any updates thereto.

7. Disclaimers

7.1 No Professional Advice, No Reliance

The information contained on our website or social media channels and in our Services is not intended as, and shall not be construed as, professional, or legal advice. Our readers are not licensed medical, psychological, financial, tax or legal professionals. All tarot readings, astrology readings and consultations are offered to provide spiritual insight and guidance into your personal life and are not a substitute for professional advice. You should seek the advice of qualified professionals for medical, mental health, legal, financial, or other professional matters. Neither Bending Beliefs nor any of its employees or readers shall be liable for any actions or inactions you take based on information provided during a session.

All Services provided by Bending Beliefs are offered solely for spiritual insight, personal reflection, and entertainment purposes. The Services do not constitute, and are not a substitute for, medical, psychological, psychiatric, legal, financial, investment or other professional advice.

You expressly acknowledge and agree that:

• You are solely responsible for your interpretations, decisions, and actions;

• You will not rely on any reading, statement, or guidance as a basis for making life, health, relationship, financial, legal, or business decisions;

• Any reliance on the Services is entirely at your own risk.

7.2 No Warranties and Assumption of Risk

The Services are provided on an “as‑is” and “as‑available” basis. To the fullest extent permitted by law, we make no warranties or representations about the accuracy, completeness or reliability of any information provided and we expressly disclaim all warranties, express or implied, including, without limitation, the implied warranties of merchantability and fitness for a particular purpose. You voluntarily and knowingly assume all responsibility for decisions and actions taken by you based upon information or content provided during your use of the Services. You acknowledge that all predictions of the future are expressions of opinion only and that outcomes may be influenced by your choices and external factors beyond our control. You voluntarily and knowingly assume all risks associated with the use of the Services, including but not limited to emotional reactions, subjective interpretations, personal insights, distress, disappointment, dissatisfaction, or perceived outcomes.

7.3 Limitation of Liability

Under no circumstances shall the Company, its directors, officers, employees, contractors, or readers be liable for any direct, indirect, incidental, special, consequential or punitive damages, or any other damages of any kind, including but not limited to loss of profits, revenue, data or use, arising out of or related to your use of the Services or reliance on any information provided therein, even if we have been advised of the possibility of such damages. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you; in such jurisdictions, our liability is limited to the maximum extent permitted by law. To the fullest extent permitted by applicable law, Bending Beliefs, its owners, employees, contractors, readers, agents, and service providers shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages of any kind, including but not limited to:

• Emotional distress or mental anguish

• Loss of opportunity, income, profits, or reputation

• Personal decisions or actions taken or not taken

• Relationship, career, financial or life outcomes

• Alleged reliance on any reading or guidance

arising out of or in connection with your use of the Services, even if advised of the possibility of such damages.

7.4 Indemnification

You agree to indemnify, defend, and hold harmless the Company and its owners, officers, employees, agents, and readers from and against any and all claims, losses, liabilities, damages, expenses, and costs (including reasonable attorneys’ fees) arising from or relating to your use of the Services, your breach of these Terms, or your violation of any law or rights of a third party. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you; in such case, you agree to cooperate with our defense.

7.5 Waiver of Claims

You hereby irrevocably waive, release and forever discharge Bending Beliefs and its associated parties from any and all claims, demands, causes of action or damages—whether known or unknown—arising out of or related to your use of the Services, except where such waiver is expressly prohibited by law. 

7.6 Liability Cap

To the extent that any liability is found to exist notwithstanding these Terms, such liability shall be limited to a reasonable amount not exceeding the fees actually paid for the applicable Service or CAD 100, whichever, is lower.

8. Intellectual Property

All content on our website, including texts, graphics, logos, images, audio or video clips, and the arrangement thereof, is owned by or licensed to the Company and is protected by applicable copyright, trademark, and other intellectual‑property laws. “Bending Beliefs” and our logos are trademarks of the Company. You may not reproduce, distribute, modify, transmit, or otherwise exploit any portion of the Services without our express prior written consent.

9. Third‑Party Links and Services

The Services may contain links to third‑party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies or practices of any third‑party website. Accessing a third‑party website is at your own risk, and you should review the terms and privacy policies of any third‑party website you visit.

10. Dispute Resolution and Governing Law

10.1 Governing Law

By using the Services, you agree to these Terms and any dispute arising from or relating to the Terms or the Services shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable therein, without regard to their conflict of laws provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

10.2 Arbitration and Class Action Waiver

By using the Services, you agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be settled by binding individual arbitration in the Province of Ontario, Canada, before a single arbitrator, rather than in court, except that you may assert claims in small‑claims court if your claims qualify. You and the Company each waive any right to a jury trial and agree that all disputes will be resolved individually and not as part of a class, consolidated or representative proceeding. The arbitration shall be administered in accordance with the arbitration legislation of Ontario or such other rules as the parties may agree.

11. Miscellaneous

11.1 Severability

If any provision of these Terms is found to be unlawful, void, invalid, or unenforceable in any jurisdiction, that provision shall be modified only to the extent necessary to make it enforceable or interpreted in a way that most closely reflects the original intent. If modification is not possible, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions of these Terms in that jurisdiction or any other.

11.2 Entire Agreement

These Terms, together with our Privacy Policy and any additional policies posted on our website or otherwise communicated by the Company, constitute the entire and exclusive agreement between you and the Company regarding your use of the Services and all related interactions. This includes, without limitation:

1. Content, posts, messages, comments, live streams, stories, replies, and other material on any social media platforms owned, managed, or controlled by the Company (including but not limited to Instagram, Facebook/Meta, YouTube, Twitter/X, LinkedIn, Pinterest, email newsletters, or other online communities);

2. All communications and conversations before, during, and after any session — whether by email, text, direct message, chat, voice call, video call, messaging platforms, in-person communication, audio notes, or any other medium (including automated messages and client support interactions);

3. Any information, forms, questionnaires, disclosures, recordings, or explanations shared as part of the booking process, in connection with a session, or after a session.

These Terms supersede any prior or contemporaneous understandings, agreements, representations, or communications between you and the Company or its representatives, whether oral, written, electronic, on social media, or otherwise.

No waiver by the Company of any breach or default shall be deemed a waiver of any subsequent breach or default.

11.3 Modifications

We may revise these Terms at any time by posting an updated version on our website with a new effective date. Changes will become effective immediately upon posting. Your continued use of the Services after a change indicates your acceptance of the updated Terms; therefore, you should review the Terms regularly.

11.4 Contact Information

If you have any questions or concerns about these Terms, please contact us by sending an email to om@bendingbeliefsnow.com.